LEE- İşletme Mühendisliği-Yüksek Lisans
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Sustainable Development Goal "Goal 8: Decent Work and Economic Growth" ile LEE- İşletme Mühendisliği-Yüksek Lisans'a göz atma
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ÖgeFinding more prominent leadership traits to achieve a sustainable organization using the AHP method(Graduate School, 2023-05-16) Aluç, Muhammet Abdullah ; Akdağ Camgöz, Hatice ; 507201084 ; Management EngineeringPrioritizing the enhancement of people's quality of life and environmental concerns have become crucial issues for organizations who want to survive into the twenty-first century. Social, political, environmental, and technological paradigms are constantly changing and these unstable contexts have deeply affected organizations. Overcoming political unrest, social inequalities, and inexorable exploitation of natural resources, have forced organizations to require new thoughts and actions; organizations can only remain in existence if they prioritize being environmentally and socially aware. This awareness acquired by organizations has been created thanks to the United Nations' considerable efforts, namely, the Stockholm Conference, the International Union for Conservation of Nature (IUCN), the Bruntland Commission, The United Nations Conference on Environment and Development (UNCED), Earth Summits and lastly Paris Climate Agreement-Sustainable Development Goals (SDGs) over the years. Miscellaneous standards and initiatives that comprise environmental, social, and governance (ESG) topics have been created for organizations to be more conscious. The most fundamental standard is the ISO 9001 Quality Management System (QMS), which provides a blueprint for organizations to meet their quality requirements, paving the way for all of the ESG topics to be covered. The ISO 9001 QMS has fundamental principles that are closely related to sustainability issues like 'engagement of people', 'improvement', 'process approach', and 'leadership'. Moreover, experts, scholars, and researchers have deemed that endorsement and leadership of top managers are crucial in QMS, and leaders who have 'transformational leadership' traits will thrive leading sustainability topics. Within the scope of this thesis, we have scrutinized transformational leadership traits as criteria and its' 16 subcriteria. We have developed an Analytic Hierarchy Process (AHP) model regarding transformational leadership traits and its sub-criteria that was appraised by 10 respondents. The respondents group has incorporated sustainability consultants, experts, and managers and they have wanted to find pre-eminent manager traits for their organization. Respondents evaluated that survey which asked, "Which of the leadership traits is considered more important and how much more?". We expected to find the relative importance of the criteria and sub-criteria by the respondents during the finding prominent leadership traits process. At the end of the AHP model calculation, we ordered the weights made by the respondents based on how significant they were. According to the survey results and the AHP model calculations we have provided, 'inspirational motivation' has more importance with 55% value than the other leadership traits. Furthermore, as being sub-criteria 'cultivating a creative work environment', 'articulating followers' vision', and 'using motivational concepts' leadership traits were distinguished behavioral components of leaders. This thesis aimed to find leaders' prominent attitudes by asking selected respondents 'which behavioral components of transformational leadership take a prominent place in achieving a sustainable organization.
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ÖgePazar bölümlendirmede GSP analizine dayalı bir modelleme çalışması(Fen Bilimleri Enstitüsü, 2020) Kirişçioğlu, Nergis ; Burnaz, Şebnem ; 629353 ; İşletme Mühendisliği Anabilim DalıHızlı değişen pazarlarda ve kar marjlarının küçüldüğü sektörlerde; özellikle yüksek sayıda ve farklı profillerde müşterisi olan işletmeler için mevcut müşterileri uzun vadede memnun etmek ve elde tutmak, en az yeni müşteri elde etmek kadar önemli bir konudur. Bu nedenle işletmeler yaptıkları çalışmalarda, müşteri odaklı olmaya büyük öncelik vermektedir. Sürekli değişen ve gelişen dünyada müşterilerin talepleri, günlük yaşantıları ve öncelikleri de hızlı bir şekilde değişmektedir. Bu nedenle artık işletmelerin de müşteri odaklılık anlayışında yeni nesil yaklaşımlara yönelmesi gerekmektedir. Bu noktada gelişen teknoloji ile birlikte aynı hızda ilerleyen analitik yöntemlerin yeri şüphesiz ki oldukça önemlidir. Literatür incelendiğinde, müşteri verilerinin toplanması, işlenmesi, bu yolla müşteri davranışlarının modellenmesi sonucunda işletme kararlarında fayda sağlayacak öngörülerin elde edilmesini amaçlayan birçok çalışmanın mevcut olduğu görülmektedir. Müşteri yaşam boyu değeri ve müşteri sermayesi kavramları, işletme açısından müşterileriyle ilişkilerine bütüncül bir bakış açısı sağlanması bakımından önemlidir. Öncelikle, bu tez çalışmasında, bankacılık sektöründe, perakende bankacılık müşterileri için müşteri davranış ve ihtiyaçları temel alınarak yeni bir pazar bölümlendirme yapısının oluşturulması ve her bir pazarın özelliklerine uygun kampanya stratejilerinin geliştirilmesi amaçlanmıştır. Yöntem olarak, daha çok davranış modellemeye dayalı pazar bölümlendirme amacıyla kullanılan bir model olan GSP (Güncellik, Para, Sıklık) tekniği esas alınmıştır. Perakende bankacılık müşterileri, veri madenciliğinde kümeleme tekniklerinden biri olarak kullanılan K-ortalamalar algoritması aracılığıyla müşterinin en yakın zamandaki işlemi, işlem sıklığı ve işlem miktarı boyutlarına göre bölümlendirilmiş, sonrasında ise müşteri yaşam döngüsü içerisindeki aşamaya uygun olacak kampanya stratejileri önerilmiştir. Kurgulanan yöntem ve önerilen stratejiler ile yaşam döngüsü içerisinde müşterinin döngünün hangi kısmında olduğunun proaktif olarak belirlenmesi, böylelikle müşteri ihtiyacına uygun ve bu ihtiyaca doğru zamanda cevap verecek bir yapı oluşturulması hedeflenmektedir.
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ÖgeThe relationship between corporate governance applications and working capital management efficiency in Borsa Istanbul(Graduate School, 2022-03-15) Anagül, Ali ; Taş, Oktay ; 0507171002 ; Management EngineeringThis paper demonstrates the outcomes of the detailed series of analyses for revealing the power of CG applications on companies' NWCE which are traded at the XU100 in Turkey. This dissertation is established on the basis of secondary data which are acquired from 15 different and appropriate XU100 companies' annual reports and Finnet2000 terminal, for the period covering from 2013 to 2020 based upon annually data. Each one of the all companies XKURY market rating value which is supplied by accrediated "SAHA Rating" company, has taken and has utilised as components of CGI. This dissertation holds it's unique specialty for XU100 companies which is comprises not only unprecedented data set but also unprecedented modelling approach. This dissertation has a potential for enligthen the way for future studies which are never studied for XU100 before as such detailed manner. For going into particulars, one of the main contributor of companies' financial performance indicator which is identifed as NWC, incorporates CCC. DSO, DIO and DPO have used as a measurement proxy of CCC. In the second place, SR has measured as companies' market reflection and attractiveness from the point of consumer. To obtain more credible results, in this dissertation more than one estimation approach have implemented, including ARDL and cointegration tests utilised after realization of required clean and white noise raw data acquiring. Consummately, four different econometric models have conducted as of a separate two group within the consideration of general to specific modelling. The findings of experimental studies have presented that there are an existence of negative and inverse inter-relationships amongst CCC-CGI and CCC-SR. Whereas, CGI-SR model has positive relationship in between. According to experimental studies' outcomes from CGI-SR model, SR parameter has found statistically insignificant compared the CCC and CGI parameters, nevertheless CCC–CGI model outcome supports this dissertation with the result of if CGI increases, CCC will be decreased. If CCC rate is decreased, companies will perform better in financial perspective. Lastly, outputs of this dissertation may be implemented for a better management and enhanced performance in remuneration for attaching the importance of CG in companies' NWCE.