Iso 9000-kalite Güvencesi Ve Standardları Serisi Ve Iso 9001 İle İlgili Bir İnceleme

Abstract

As I explain before ISO 9004 is a guideline for quality mangement and quality system elements. In a firm, first of all organizational goals must be certain. The management of the firm must prepare their aims according to customer needs and expectations, rises, costs and benefits. In an organization management responsibility is very important. Quality Management is that aspect of the overall management function which determines and implement quality policy. A quality system is the organizational structure responsibilities procedures, processes and recourses for implementing quality management. I explained that quality in this chapter. The quality system typically applies to and interacts with all activities pertinent to the quality of a product or service. It involves all phases from initial identification to final satisfaction of requirements and customer expectations. These facing and activities may include the following: 1 - Marketing and market research, 2- Design/specification engineering and product development, 3- Procurement, 4- Process planning and development, 5- Production, 6- Inspection, testing and examination, 7- Packaging and storage, 8- Sales and distribution, 9- Installation and operation, 10- Thecnical assistance and maintenance, 11- Disposal after use. In the context of interactive activities within a company, marketing and design should be emphasized as especially important for determining and defining customer needs, expectations and product requirements, providing the concept for producing a product or service to defined specifications at optimum cost. In this chapter, for the ISO 9001, ISO 9003 what the firms must make and how they can continue this standards. ISO 9000 is not a rigid quality system, also it is not a very easy standard so as to every firm can not take it in a short time. Shortly this international standards are very important for the firms which want to say in the market and think market of the world. Before the other standards people must learn and read ISO 9004- Guidelines. In the Sixth Chapter, ISO 9001: Model for quality assurance in design/ development, production, installation and servicing. For use when conformance to specified requirements is to be assured by the supplier during several stages which may include design development, production, installation and servicing. In the Seventh Chapter, ISO 9002 quality systems examined. This system is model for quality assurance in production and installation. For use when conformance to specified requirements is to be assured by the supplier during i production and installation. This standard specifies quality system