A fuzzy heuristic multi-attribute conjunctive approach for erp software selection

Abstract

In recognition of the importance of the ERP software selection and of the sizable risk that organizations take when they decide to buy this type of technology, this study proposed a systematic decision process for selecting a suitable ERP package. We are interested in two stages of decision-making: the identification of serious software candidates and the choice of the most appropriate ERP software package. To achieve this, we propose an integrated approach based on fuzzy logic, heuristic multi attribute utility and conjunctive methods. Finally, a case study is given to demonstrate the potential of the methodology.