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New Product Design Using Chebyshev’s Inequality Based Interval-Valued Intuitionistic Z-Fuzzy QFD Method

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Kahraman, Cengiz
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Haktanır, Elif

Kahraman, Cengiz

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Vilnius University Press

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Abstract

In Quality function deployment (QFD) approach, customers tend to express their needs in linguistic terms rather than exact numerical values and these needs generally contain vague and imprecise information. To overcome this challenge and to use the method more effectively for complex customer-oriented design problems, this paper introduces a novel intuitionistic Z-fuzzy QFD method based on Chebyshev’s inequality (CI) and applies it for a new product design. CI provides the assignment of a more objective reliability function. The reliability value is based on the maximum probability obtained from CI. Then, the expected values of lower and upper bounds of interval-valued intuitionistic fuzzy (IVIF) numbers are determined. A competitive analysis among our firm and competitor firms and an integrative analysis for the different functions of QFD is presented. The proposed Z-fuzzy QFD method is applied to the design and development of a hand sanitizer for struggling with COVID-19.

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Informatica

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0868-4952

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OPEN

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Intuitionistic Fuzzy Sets, Artificial intelligence, Social Sciences, Evolutionary biology, Decision Sciences, Multi-Objective Transportation Problem Optimization, House of Quality, Intuitionistic Fuzzy, Engineering, Reliability, availability, maintenance, inspection in operations research, Management of Technology and Innovation, Quality Function Deployment in Product Development and Management, Chebyshev filter, Business, Product (mathematics), Marketing, Physics, Mathematical optimization, Power (physics), Reliability (semiconductor), Service quality, Function (biology), Physical Sciences, Management decision making, including multiple objectives, Geometry, Business, Management and Accounting, Customer retention, Multi-Criteria Decision Making, Management Science and Operations Research, Quantum mechanics, Mathematical analysis, FOS: Economics and business, Fuzzy Logic, quality function deployment, Service (business), Quality function deployment, FOS: Mathematics, Quality Function Deployment, Biology, Product Design, interval-valued intuitionistic fuzzy sets, Z-fuzzy numbers, Computer science, Product design, new product design, Fuzzy logic, Control and Systems Engineering, New product development, Chebyshev's inequality, Mathematics

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