Intelligent Decision Making Techniques in Quality Management: A Literature Review

Abstract

Intelligent techniques present optimum or suboptimal solutions to complex problems, which cannot be solved by the classical mathematical programming techniques. The aim of this chapter is to review the intelligent decision making literature in order to reveal their usage in quality problems. We first classify the intelligent techniques and then present graphical illustrations to show the status of these techniques in the solutions of quality problems. These graphs display the publishing frequencies of the intelligent quality management papers with respect to their countries, universities, journals, authors, types (whether it is a conference paper, book chapter, journal 1 paper, etc.)